Acceptable Use Policy

Effective July 1, 2020




The purpose of the MidSouth Fiber Acceptable Use Policy (“AUP”) is to ensure all Subscribers ofMidSouth Fiber are receiving the best Service(s) possible. This AUP outlines the acceptable use of the Service(s) and restrictions placed on the use of the Service(s) by the Subscriber.

In addition to agreeing to the MidSouth Fiber Terms and Conditions, Subscriber agrees to be bound by the terms of this AUP. If Subscriber is unwilling to comply with this AUP or the MidSouth Fiber Terms and Conditions, Subscriber shall immediately stop all use of the Service(s) and request MidSouth Fiber close Subscriber’s account or MidSouth Fiber may prevent all use of the Service(s) and close Subscriber’s account in MidSouth Fiber’s sole discretion.

MidSouth Fiber reserves the right to amend this AUP as necessary to comply with applicable state and federal law and regulation. MidSouth Fiber may also change this AUP to support the needs of the business of MidSouth Fiber.


Defined Terms

Capitalized terms in this Policy are as defined in the MidSouth Fiber Terms and Conditions, unless otherwise expressly defined herein.


To whom does this policy apply?

 This AUP applies to Subscriber and any and all other persons, individuals or entities, who use  the Service(s), which includes, but is not limited to, those persons that are invited by the Subscriber to use the Service(s) and those persons that Subscriber may not know are using Subscriber’s Service(s) (collectively, “Third Parties”).


Prohibited Uses

  • Use of MidSouth Fiber Equipment for anything other than its intended purpose.
  • Violation or the encouragement of the violation of the legal rights of others.
  • The intentional unsolicited spamming or mass emailing to any individual or groups.
  • The intentional spoofing (changing or masking a number to one that is not legally owned by the Subscriber) of a telephone number.
  • The intentional unsolicited calling or text messaging of any individual or group.
  • The intentional spreading of destructive or disruptive technologies including, but not limited to, viruses, worms, trojans, corrupted files, and hoaxes.
  • To access or attempt to access the network of another Subscriber of MidSouth Fiber or any other internet service provider.
  • Solicitation of illegal activities.
  • For any unlawful, invasive, infringing, defamatory, or fraudulent purpose.
  • Unauthorized copying, downloading, distribution, or display of copyrighted material.
  • Operation of servers for commercial purposes. Personal, non-commercial servers that comply with this AUP are acceptable. For example, the use of virtual private networks (“VPN”), video conferencing, and multi-player gaming are acceptable.
  • Making the Service(s) available to Third Parties outside the property for which the Service(s) are delivered.
  • Reselling the Service(s) without the express consent of MidSouth Fiber.
  • Interfering with the use of the Service(s) of other Subscribers and/or Third Parties.
  • Attempt to or successfully alter, disable, interfere with, or circumvent any part of the Service(s).
  • Robo calling.
  • Violation of copyright laws, including, but not limited, the Fair Use Clause.


Network Management

 MidSouth Fiber may implement limitations on bandwidth or other aspects of the Service(s) as permitted by applicable law. MidSouth Fiber implements various tools to monitor and detect violations of this AUP. These tools may include the ability to identify malicious traffic on the network and prevent the distribution of viruses or other malicious internet traffic, temporarily lower the bandwidth of Subscribers in violation of this AUP, or utilize other tools that will assist MidSouth Fiber in providing the best network experience for all MidSouth Fiber Subscribers.



 It is the responsibility of Subscriber to protect the security of Subscriber’s network and the equipment that connects to Subscriber’s network. Subscriber must take all necessary precautions to secure and manage the use of the Service(s) to ensure network abuse and/or fraudulent activity is prevented. Subscriber is responsible for all failures to secure the network and prevent fraudulent activity on Subscriber’s Service(s). Subscriber shall be responsible if unknown Third Parties utilize Subscriber’s Service(s) and violate any portion of this AUP or otherwise use the Subscriber’s Service(s) for illegal activity. Violations of this AUP may result in criminal and/or civil liability.

Subscriber shall protect and keep secure the password Subscriber uses to access the Service(s) or websites of MidSouth Fiber. Subscriber is responsible for any and all access to or use of the Service(s) through Subscriber’s account. Attempting to obtain another Subscriber’s account password is prohibited.


Reporting abuse of this AUP or Copyright

All violations of this AUP may be reported to MidSouth Fiber by emailing notice@midsouthfiber.com.

MidSouth Fiber complies with the Online Copyright Infringement Liability Limitation Act of 1998. 17 USC 512 (“Act”). MidSouth Fiber reserves the right to suspend or terminate Service(s) for any Subscriber who repeatedly violates the Act. If MidSouth Fiber receives notice that the Subscriber has infringed the copyright of another Subscriber and/or Third Parties through the use of the Service(s), MidSouth Fiber reserves the right to suspend or terminate the violating Subscriber’s Service(s). MidSouth Fiber accommodates and does not interfere with standard technical measures to identify and protect copyrighted works, subject to the limitations of the Act.

Notices and counter-notices for claims of copyright infringement should be sent to the following:



MSEC Communications, LLC

Attn: Net Abuse

P.O. Box 970

Navasota, TX 77868

Email: notice@midsouthfiber.com