Welcome to the Ultimate Wi-Fi Experience

All-Inclusive Features

Control in the Palm of Your Hand

Create a unique Wi-Fi experience from within the MidSouth Fiber app

No-Fear Web Surfing

Built-in security in your MidSouth Fiber Gigaspire router protects all connected devices

Designed with Families in Mind

Use the MidSouth Fiber app to create device profiles for each member of your family

Get the Most from Your MidSouth Fiber App

What is ExperienceIQ?

A service that protects children or grandchildren from harmful or inappropriate content, limits screen time on devices or applications and displays online usage through our enhanced parental control app.

ExperienceIQ manages all your family’s devices and content access from the MidSouth Fiber app. You can customize what is appropriate to keep your family safe online.

ExperienceIQ Control Features

  • Custom setting by family member
  • Screen time limits
  • Usage and history
  • Safe search
  • Content filtering
  • Preset off times
  • Pause
  • Bedtimes
  • Device and activity priorities

What is ProtectIQ?

A network-level security that protects all devices connected to your Wi-Fi. If it’s connected, it’s protected! ProtectIQ provides peace of mind and protects from viruses, malware, and malicious websites when devices are connected to your MidSouth Fiber Gigaspire router.

ProtectIQ blocks anything that seems suspicious, using Intrusion Prevention Settings (IPS) to monitor, notify and prevent activity such as hackers trying to gain access to local video content (Wi-Fi connected doorbell or baby monitor), virtual meetings and other streams.

Have Questions?

We are happy to help you with any questions you have regarding your service needs. Contact us through our form or give us a call at 936-825-5100.

Frequently Asked Questions